Where are MBORMC products manufactured? Do you have quality control?
+
All MBORMC products are manufactured in our own factory located in Dali Town, Nanhai District, Foshan, Guangdong, China – the world's hardware capital. We have over 15 years of experience, in‑house extrusion, powder coating lines, and strict quality control following ISO 9001:2015 standards. Every screen is tested for material strength, mesh integrity, and smooth operation before packing.
Do you offer custom sizes? What if I need only one screen?
+
Yes – 100% made‑to‑measure. We do not sell standard sizes. You provide your exact window or door dimensions (width, height, and frame type), and we manufacture the perfect fit. No minimum order quantity (MOQ) for private customers. Whether you need one screen for a home or thousands for a hotel project, we treat every order with the same precision.
What shipping methods do you offer? How long does delivery take?
+
We ship worldwide via sea freight (LCL/FCL) for bulk orders and express air freight (DHL/FedEx/UPS) for urgent or small orders. Production time is typically 7–15 days for samples and 15–25 days for bulk. Sea freight to Europe/USA takes 25–35 days; air freight 3–7 days. All shipments are packed in wooden crates or reinforced cartons with foam protection.
Can I get OEM/ODM services – custom colors, logo, packaging?
+
Absolutely. We are a professional OEM/ODM manufacturer. Services include: custom RAL or Pantone frame colors, laser‑engraved logos on cassettes, custom printed instruction manuals, branded cartons, and even product design based on your drawings. We have helped many international brands launch their own mosquito screen lines.
What materials do you use? Are they rust‑proof and pet‑proof?
+
Our standard material is 6063‑T5 aluminum alloy with powder coating (resists corrosion, UV, and salt spray). Mesh options: 304 stainless steel (anti‑rust, pet‑proof, heavy‑duty), PET (high tensile strength, child safety), and fiberglass (economical, good visibility). For pet‑proof applications, we recommend 304 SS mesh with reinforced frames.
What types of windows and doors are compatible with your screens?
+
Our screens work with virtually all common styles: casement (inward/outward opening), sliding windows, French doors, bi‑fold doors, tilt‑turn windows, awning windows, and even large terrace openings. For each type, we offer specific solutions: retractable roll‑ups, folding concertina doors, magnetic curtains, or velcro‑attached screens. Just send us your window/door photos and dimensions.
Do you offer samples? What is the sample cost and lead time?
+
Yes, we provide samples. Sample lead time is 7–15 days including production and shipping (by express courier). Sample cost is usually the product price + shipping, but we often deduct the sample cost from your first bulk order. Contact us with your requirements, and we will arrange a sample that matches your size and mesh.
Do you provide installation instructions? Is it DIY‑friendly?
+
Yes. Every order comes with a printed installation manual and access to video tutorials (English, French, German, Spanish). Our products are designed for easy DIY installation – especially the self‑adhesive velcro screens (no drilling required) and magnetic curtains. For retractable and folding systems, we provide step‑by‑step guides and support via WhatsApp.
How much do custom mosquito screens cost? Can I get a price list?
+
Pricing depends on size, mesh material, frame color, quantity, and shipping destination. Because every product is custom‑made, we do not publish a fixed price list. However, we provide free quotes within 24 hours based on your dimensions and requirements. Factory‑direct pricing ensures you get the best value. Small orders (one screen) are also welcome with competitive pricing.
What payment methods do you accept?
+
We accept T/T (bank transfer), L/C at sight for large orders, Western Union, and PayPal (for sample or small amounts). For first‑time customers, we typically request a 30–50% deposit before production and the balance before shipment. Long‑term partners can negotiate flexible terms.
Do you work with hotels, villa developers, and contractors?
+
Yes – this is our core business. We have supplied screens for hotel chains, apartment complexes, villa communities, and government housing projects across 50+ countries. We offer project‑based pricing, dedicated account management, and bulk logistics solutions. Provide your project details, and we will assign a project coordinator to assist from design to delivery.
What after‑sales support do you provide?
+
We provide 1‑year warranty against manufacturing defects. For any installation issues, missing parts, or damages during transit, we respond within 48 hours and send replacement parts free of charge. Our support team is available 6 days a week via WhatsApp, email, or WeChat. We also provide spare parts (springs, handles, mesh rolls) for long‑term maintenance.